Effective October 18th, 2021 Mt. Airy Pediatrics will be using CHADIS, an online screening tool to help us prepare for your child's appointment.
CHADIS is an interactive online screening tool designed to provide your children with the best care possible. CHADIS does this by assisting in the early diagnosis of developmental, social, emotional, and behavioral concerns as well as a variety of health risks that can be difficult to see during a typical visit. All responses are completely confidential and cannot be viewed by anyone except your doctor or nurse practitioner.
CHADIS will save you time during the office visit. You can tell us about any problems or concerns you want to discuss, provide us with your child’s medical history and background, and report on the progress of your child’s development.
In order for us to provide you and your child with the best care possible, we need you to use CHADIS before each visit. We will review the results of the questionnaires before your visit and be able to discuss any concerns you may have.
How does it work? Read the Parent FAQ's below to help you get started using CHADIS.
Frequently Asked Questions for Parents and Caregivers about CHADIS and Developmental & Behavioral Screening
1. “What is CHADIS?”
CHADIS is an online system that delivers questionnaires that help your child’s doctor or nurse practitioner review the health and development of your child. Using CHADIS before the visit will help us take better care of your child. Mental health and other medical
specialists also use CHADIS for their patients.
2. “What is the goal of the questionnaires?”
Your child's doctor or nurse practitioner uses the questionnaires to help determine if your child is developing on schedule and without health risks. These questions can help detect issues early before some signs are present. When issues are caught early, children are
able to receive help earlier and treatment is often more effective. National expert guidelines for "best care" have increasingly
revealed that the more detailed information about a child a medical provider has, the more opportunities there are for early preventive
action. However, when your provider spends valuable visit time attending to important developmental issues by asking more and more
detailed questions, the time available to properly address the priority issues, and your own questions, is lost. CHADIS allows
parents to set the agenda and also not overlook important details.
3. “When should I use CHADIS?”
Our patients and/or their caregivers should complete CHADIS questionnaires according to the schedule set up by our office. Generally we will want you or your teen to use CHADIS before every well-child visit and for a variety of other special visits, such as for asthma, mental health or ADHD.
4. “How do I get started?”
Within two weeks of your appointment you will receive a notification with a link to CHADIS. You MUST use that link to register in CHADIS. Do NOT register directly on the website; you MUST use the link. Then, if you have not completed the assigned questionnaires, you will receive a reminder in three days, six days and nine days after the initial notification where you will receive an email reminder from CHADIS.
If you are new to CHADIS, you need to click on the link to set up your account and complete your assigned questionnaires. If you have used CHADIS before, you can just sign in with your username and password.
Through email, you will be invited to:
- Register for CHADIS in advance of your child's appointment (click on the link)
- Follow the instructions to register
- Once you have completed your one-time registration, age appropriate questionnaires will be assigned for the upcoming visit.
- We will continue to contact you one week before upcoming visits that you may access using this same account information.
- Questionnaires will take about 10-20 minutes, depending on your child's age.
*PLEASE MAKE SURE THAT WE HAVE AN UPDATED EMAIL ADDRESS FOR ANY CAREGIVERS/PATIENTS THAT WILL NEED TO RECEIVE CHADIS QUESTIONNAIRES.
5. “Who can help me with technical issues?”
CHADIS has a toll-free technical assistance line. Please call (888) 424-2347 or email [email protected]
Our Commitment to Keeping Your Information Safe and Secure: To ensure the safety and security of your private health
information that we collect through this process, both legally and ethically, we have put security rules and procedures in
place. Sometimes these rules add to the effort of using CHADIS, but the safety of your Health Information is our utmost
concern, and its importance to us cannot be overstated.
6. “Who has access to my CHADIS information?”
Only your doctor and the staff in the office have access to your information. You will have a personal username and password
to access the CHADIS questionnaires. We will never supply this information to anyone.
7. “I have more than one child. Do I need multiple accounts?”
You may register all of your children under your account. Please look for the “Add another child/patient" link once you log into
8. “I do not see any questionnaires. How can I see and complete the questionnaires for the doctor?”
If you click “Go” beside “Take Questionnaires” and you do not see a questionnaire, please check your child’s birthdate for errors. The CHADIS questionnaires are assigned based on the patient, the type of visit, and the age of the patient. The relationship and birthdate can be edited by clicking the “edit” link at the top of the patient page.
NOTE: You will only see questionnaires if your appointment is within the next 2 weeks.
9. “I am getting CHADIS emails to my old account. How do I change my information?”
To change your CHADIS email and username, please update your email on your CHADIS profile and
email [email protected] to request a username change.
10. “How do I invite my teen to use CHADIS?”
CHADIS allows parents and caregivers to create and send invitations to their teen to provide additional information to the
doctor. Adolescents take age-appropriate questionnaires that are assigned by their healthcare provider.
In order to send a teenager an invitation, please follow these instructions:
1. Login to CHADIS
2. Click on your child’s name
3. Click the red “Invite (Teen) to do CHADIS” link on the questionnaires page questions about your child quickly and securely.
11. Who can help me if I cannot remember my username & password?
CHADIS offers multiple ways for you to access your account. Our alternate login process will allow you to reset your password via email – you will have to answer a security question. You may also call (888) 424-2347 or email [email protected].
Thank you for your support and helping us to provide the best care possible for your child.